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Process Excellence in VA 2017

The Department of Veterans Affairs and the quality of services it provides to veterans have come under scrutiny in the last two years. As a result, the VA is taking major steps in order to improve veteran quality of care, and access to care. Although there has been some great progress over the last two years, there are still steps that must be taken to provide veterans caliber of service they deserve. By implementing Lean strategies and striving for continuous improvement the department will continue to reduce redundancies, and advance service delivery.

Process excellence initiatives will drive operational success and improve veteran satisfaction, and even more importantly will deliver high quality services to our nation’s veterans. The VA is overhauling infrastructure, leveraging mobile technology, and streamlining internal processes – all with the goal of improving veteran services. Join us for this crucial discussion with peers to understand what steps the VA is taking to meet the Department’s goals, current health IT & digitization efforts, and understand what challenges still remain

Over the course of the Summit, you will discuss and review strategies that improve veteran services, including:

  • Implementation of Lean Strategies to improve process excellence
  • Employee Engagement strategies that will improve quality of care
  • Standardization Efforts that allow for interoperability
  • Leveraging mobile technology in order to improve access to care

Join us at this timely event to review recent initiatives, and successes within the VA and discuss what steps can be taken to deliver the highest quality of care to veterans.

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Please note that although the subject matter of this IDGA conference relates to VA healthcare, this is a non-VA event. IDGA is solely responsible for its content and neither the Department of Veterans Affairs nor any of its components (VHA, VBA) have sponsored or endorsed this event or IDGA.           

2017 Featured Speakers

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Key Benefits:

Interactive Sessions

Learn about the extensive research and development efforts ongoing in the VA, and how these programs are improving quality of care for veterans. Topics will include: Lean Six Sigma, Employee Engagement, Standardization Efforts, IT & the VA, Big data, and more!

Real Situation Analysis

Explore the different methods being implemented or considered for improving efficiencies in the care facilities, and examine the results achieved so far.

ISO Technical Committee

Network with a variety of civilian and military practitioners to compare best practices on a range of subjects.

Reduce Costs and Improve Quality

Explore the latest in medical technology, and IT solutions that will further department digitization efforts, including Telehealth, EHR, myVA, VistA, cloud capabilities, case management and system redesign

Networking Opportunities

Discuss the next steps in process improvement within the VA – how can the department continue to build on recent successes and how will the Choice Act of 2016 affect how VA operates?

Take a look at what your peers that have previously attended events in IDGA’s VA Healthcare Series said:

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