How the Department of Veterans’ Affairs Implemented a Multifunctional SSO Focused on Customer Services
We sat down with Thomas Muir, Executive Director, Support Services, MyVA Program Office. He took us through how implementing a multifunctional shared services organization focused on customer service at the VA was so successful.
Curious whom you might run into at the PEX VA Summit this November? Look no further than this list of past attendees, many of whom will be there to network and discuss industry issues this year.
Want to learn more about what happened in 2017? Check out our Post Show Report that highlights: attendee statistics, top speaking sessions, what to expect in 2018 and more!