Main Conference Day 1

8:00 AM - 9:00 AM REGISTRATION AND COFFEE


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Allison Hickey

Former Under Secretary for Benefits
Formerly of the U.S. Department of Veterans Affairs

9:15 AM - 10:00 AM KEYNOTE ADDRESS: The Strategic Future of VA Process Development

Ryan Vega, Lead for the VA Diffusion of Excellence, Department of Veterans Affairs

Ryan Vega

Lead for the VA Diffusion of Excellence
Department of Veterans Affairs

10:00 AM - 10:45 AM Extreme Government Makeover: Increasing Your Capacity to Do More Good

Ken Miller, Founder, Change & Innovation Agency Blake Shaw, Senior Partner, Change & Innovation Agency

Ken Miller

Founder
Change & Innovation Agency

Blake Shaw

Senior Partner
Change & Innovation Agency

10:45 AM - 11:15 AM MORNING COFFEE & NETWORKING BREAK; OFFICIAL PHOTO & EXHIBITION TOUR

11:15 AM - 12:00 PM Addressing the Problem of Addiction Among the Nation’s Veterans

Joseph Troncale, Medical Director, Retreat Premier Addiction Center

Joseph Troncale

Medical Director
Retreat Premier Addiction Center

12:00 PM - 12:45 PM Improving Benefits Distribution for Greater Veteran Health Outcomes

James Manker, Acting Principal Deputy Under Secretary, VBA, Department of Veterans Affairs

James Manker

Acting Principal Deputy Under Secretary, VBA
Department of Veterans Affairs

12:45 PM - 1:45 PM LUNCH


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Dr. Lynda Davis

Chief Veterans Experience Officer
U.S. Department of Veterans Affairs
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Chakakhon Lea

Field Consultant, Office of Veterans Experience
U.S. Department of Veterans Affairs

2:30 PM - 3:15 PM Reforming the VA Hiring Process to Increase Transparency and Quality of Care

Peter Shelby, Asst. Secretary for Office of Human Resources & Administration, U.S. Department of Veterans Affairs

Peter Shelby

Asst. Secretary for Office of Human Resources & Administration
U.S. Department of Veterans Affairs

3:15 PM - 3:45 PM AFTERNOON TEA AND NETWROKING

3:45 PM - 4:30 PM Instituting Greater Employee Support Initiatives to Enhance VA Cohesion

Jim Trinka, Chief Learning Officer, Department of Veterans Affairs

Jim Trinka

Chief Learning Officer
Department of Veterans Affairs

Allison Hickey

Former Under Secretary for Benefits
Formerly of the U.S. Department of Veterans Affairs

5:30 PM - 5:30 PM DRINKS RECEPTION