Main Conference Day 2

8:00 AM - 9:00 AM REGISTRATION AND COFFEE


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Allison Hickey

Former Under Secretary for Benefits
Formerly of the U.S. Department of Veterans Affairs

9:15 AM - 10:00 AM Leveraging IT Solutions to Address Challenges in the VA Choice Program

Alan Constantian, Deputy Chief Information Officer, Account Manager for Health, Department of Veterans Affairs

Alan Constantian

Deputy Chief Information Officer, Account Manager for Health
Department of Veterans Affairs

10:00 AM - 10:45 AM Health Analytics in VA Process Excellence Objectives

Yao Zhao, Director, Supply Chain Analytics Laboratory, Rutgers University

Yao Zhao

Director, Supply Chain Analytics Laboratory
Rutgers University

10:45 AM - 11:15 AM MORNING COFFEE AND NETWORKING

11:15 AM - 12:00 PM Lessons Learned from Addressing Historic IT Challenges Within the VA

Prof. David Dobrzykowski, Associate Professor, Director Supply Chain Management Institute, Bowling Green State University

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Prof. David Dobrzykowski

Associate Professor, Director Supply Chain Management Institute
Bowling Green State University

12:00 PM - 12:45 PM Addressing VA Challenges in Hiring & Retention Versus the Private Sector

Peter Shelby, Asst. Secretary for Office of Human Resources & Administration, U.S. Department of Veterans Affairs

Peter Shelby

Asst. Secretary for Office of Human Resources & Administration
U.S. Department of Veterans Affairs

12:45 PM - 1:45 PM LUNCH


Vicki McFadden

Engagement Manager
General Services Administration (GSA)

Mark Hopson

Innovation Specialist
U.S. General Services Administration

2:30 PM - 3:15 PM Utilizing IT to Enhance Engagement Between VA & DoD

John Short, Acting Director, DOD/VA Interagency Program Office, Department of Veterans Affairs

John Short

Acting Director, DOD/VA Interagency Program Office
Department of Veterans Affairs

3:15 PM - 3:45 PM AFTERNOON TEA & NETWORKING

3:45 PM - 4:30 PM Identifying Possible Improvements in the VA's Management Processes

Jessica Bonjorni, Chief Officer, Workforce Management and Consulting Office, U.S. Department of Veterans Affairs

Jessica Bonjorni

Chief Officer, Workforce Management and Consulting Office
U.S. Department of Veterans Affairs

4:30 PM - 5:15 PM Preparing the VA for Process Excellence Initiatives: Short-term Steps & Long-term Goals

William Cerniuk, Technical Program Director, VA Mobile Health Provider Program, U.S. Department of Veterans Affairs

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William Cerniuk

Technical Program Director, VA Mobile Health Provider Program
U.S. Department of Veterans Affairs

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Allison Hickey

Former Under Secretary for Benefits
Formerly of the U.S. Department of Veterans Affairs