November 29 - December 1, 2017
Hilton Alexandria Mark Center, Alexandria , VA

Media Center

Download the 2017 Agenda

Join your peers to review and assess extensive research and development efforts ongoing at the VA, and how these programs are improving quality of care for veterans. Topics will include:

  • Implementation of Lean Strategies to improve process excellence
  • Employee engagement strategies that will improve quality of care
  • Standardization efforts that allow for interoperability
  • Improving IT capabilities in order to provide service in a timely manner
  • Leveraging mobile technology in order to improve access to care

Have a copy sent to you directly by requesting one here!

Exclusive Content

Thoughts From our Thought Leaders

The experts who spoke at our sister event had a lot to say. Find out some of the key takeaways they left the audience with.

13 Areas of Improvement for the VA

The dire need for improvement in the business processes within The Department of Veteran’s Affairs has been a source of much discussion over the past few months. With the department implementing Lean Six Sigma principles for these advancements, please view this exclusive report with you that highlights the 13 areas of improvement the Secretary of Veterans Affairs, David Shulkin, is focused on.

Have a copy sent to you directly by requesting one here!

Interviews

How the Department of Veterans’ Affairs Implemented a Multifunctional SSO Focused on Customer Service

We sat down with Thomas Muir, Executive Director, Support Services, MyVA Program Office. He took us through how implementing a multifunctional shared services organization focused on customer service at the VA was so successful.

Fast Track Your Attendance

Past Attendee Snapshot

Curious whom you might run into at the PEX VA Summit this November? Look no further than this list of past attendees, many of whom will be there to network and discuss industry issues this year.

Process Excellence in the V.A. Registration Form

Want to Fast Track your PEX V.A. Registration? It's easy - Download this form, fill it out and send it to idga@idga.org

See you in Washington, D.C.!

Justify Your Trip

Hard for you to leave the office? Download our "Convince Your Boss" letter now for a sure fire way to leave the office and attend.

Fast Track Packet

Fast track your way to the event with this material!

Presentations

Deploying an Enterprise-Wide Improvement Strategy within VHA

Past speaker Robin R. Hemphill, MD, MPH Acting, ADUSH for Quality, Safety, Value & VHA Chief Patient Safety & Risk Awareness Officer, discussed fostering high reliability in healthcare at our sister event.

Veterans Health Administration Acquisition of Prosthetics – A New Approach

Past speaker Ricky Lemmon - Acting VHA Chief Procurement and Logistics Officer broke down the expenditures and processes at his organizations in this presentation given at our sister event.

The ECRI Institute Experience

Past speaker Anthony Montagnolo, COO of the ECRI Institute, discusses the operations of his organization and the work they do with VA Healthcare in this past presentation given at our sister event.

The Telecare Imperative: A New Model for Care Delivery - Kevin Fickenscher, The MITRE Corporation

Past speaker, Kevin Fickenscher, The MITRE Corporation, provides insight on the forces precipitating change in American healthcare, as well as technology as a transformational and disintermediating force.

Value Management in Healthcare: How to Define and Measure Value in Healthcare - Nathan Tierney, U.S. Dept. of Veterans Affairs

As a species of stories, how do we tell an authentic story of how healthcare providers deliver value-based outcomes that reflect the full cycle of a patient condition?

Diffusing Best Practices Across America's Largest Healthcare System - Shereef Elnahal, Veteran's Health Administration

Past speaker, Shereef Elnahal, MD, MBA, Assistant Deputy Under Secretary for Health for Quality, Safety, Value for the Veteran's Health Administration sought to develop a method to effectively identify, diffuse and sustain best practices to achieve consistency in the Veteran's experience.

Fostering Medical Innovations for the Military Community

A presentation given by Allison Kumar, Sr. Program Manager, at EMCM on supporting activities that will boost CDRH knowledge, build inter governmental partnerships, and expedite medical device innovation. She provides a view of FDAs organizational structure, medical Products of interest, benefit of collaborating with FDA, what Regulatory Science is and more!

Can IT Improve Military Healthcare Providers Attitudes Toward Interprofessional Healthcare Teams, Communications And Handoffs

LTC Derrick C. Glymph, Chief Anesthetist 4224th USAH, US Army Reserves and Clinical Assistant Professor in the Department of Nurse Anesthetist Practice, speaks about problems with information sharing and handoffs, Implementation of the HUDDLE in military healthcare, Effective HUDDLE intervention on attitudes of providers toward interprofessional teams and the use of checklist and standard communication tools to improve patient safety

Update on HIT Policy: Quick Scan of the Environment, Meaningful Use, Pragmatism, Federal Health Architecture

The policies and activities that most affect VA thinking is presented in this past presentation by David S. Muntz, SVP & CIO of the GetWellNetwork.

Interviews

Deploying Lean Six Sigma within the U.S. Navy: An Interview with COMSPAWAR's Robert Kamensky

Lean Six Sigma has been an actively used business process improvement methodology for the private sector for some time, but as the U.S. Department of Defense (DoD) has shown, it can also be used within the public sector to drive results.

How to Treat Substance Abuse with Health Informatics

Q&A with Dr. Araujo Lorenzo, Executive Director, Substance Abuse Clinic Oklahoma VAMC, U.S. Department of Veterans Affairs Lack of income. Lack of social or family support. Living in remote areas. Lack of transportation. Lack of Communication. Delays in scheduling appointments for new patients at medical centers. These are just a few reasons why Veterans don't seek help for their substance abuse issues, which have now become an endemic across the nation. Read on.

Continuum of Care: Moving Health Services from DoD to VA

One of the challenges of Veteran healthcare is the smooth transition of men and women from the DoD to VA health services. According to Dr Carie Rodgers, Associate Director, VA Center of Excellence, “we are working very hard to make sure returning military members know about VA services and know how to access those services”. This IDGA exclusive examines the latest updates and advancement being explored for the future of healthcare for Veterans, including the ability to reach Veterans in rural areas of the United States.

Articles

Successfully Deploying Lean Six Sigma within Government Agencies: The Three Mandatory Elements Revealed

For many years now, much debate has taken place throughout the Lean Six Sigma community regarding the potential for such methodologies to be successfully deployed within government agencies. This article attempts to present a logical rationale as to why Lean Six Sigma can be successfully applied within the public sector.

Training Beyond the Uniform

In this exclusive interview with Combat & Casualty, MG Richard Thomas Commander (Outgoing) Western Regional Medical Command, Director (Incoming) Health Care Operations, Defense Health Agency talks about the primary advances to address the needs of combat casualties. In addition, MG Thomas discusses the challenges regarding lessons learned on today’s asymmetric battlefields.

Whitepapers

Case Study - Private Cloud for PCI and HPPA Compliance

This case study, provided by Datapipe, discusses how the U.S. Federal Government imposed changes to health care reimbursements, and how these new mandates propelled Presidio to transform their business model into a more technology-enabled services company.

Single Use Optics in Opthalmology

This paper addresses the functional and cost advantages of single use ophthalmic lens for both clinic and surgical functions. These lenses are the first in the category to provide a solution to Joint Commission infection control standards while decreasing the need for reusable medical equipment. The paper provides a cost-benefit analysis based on the VA hospital model. Discussion over the benefits of single use optics as well as the risks associated with reusable lenses is included.

Exclusive Content

Global State of Process Excellence 2017

PEX Network surveyed 800+ process improvement and operational excellence professionals, as part of the largest global survey into the state of process excellence. In this exclusive report, we reveal the key trends highlighted by the “2017 biennial PEX Network State of the Industry Process Excellence Survey” and explore how organizations around the world are approaching process excellence to meet their business goals. Take a measure of the global state of process excellence and find out how leading practitioners and businesses are creating and empowering business growth in PEX Network’s exclusive report 'Global State of Process Excellence 2017'.